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IT Support Apprentice, Apply From: 16/05/2025 Learning Provider Delivered by BALTIC TRAINING SERVICES LIMITED Employer EPX LTD Vacancy Description Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits
Create and take ownership of tickets and be responsible for allocated work
Communicate effectively with customers via telephone and maintain excellent written job-notes throughout
Adhere to and contribute toward company processes and procedures
Manage your workload, whilst meeting and exceeding KPIs and targets
Carry out Project Engineering works when required by Professional Services
Provide support to all other areas of the business where required
Key Details Vacancy Title IT Support Apprentice Employer Description Established over 20 years ago, EPX Ltd provides comprehensive IT services to a diverse range of businesses across the UK. Their offerings include managed IT support, cybersecurity, cloud solutions, and consultancy, all tailored to meet the unique needs of their clients. With a strong emphasis on security and service quality, EPX has built a reputation as a trusted technology partner. Vacancy Location Stafford Enterprise Park Weston Road Stafford ST18 0BF Wage Frequency Custom Number of Vacancies 1 Vacancy Reference Number 1000320243 Key Dates Apply From 16/05/2025 Closing Date For Applications 2025-06-13 23:59:59 Interview Begin From Possible Start Date 2025-06-20 00:00:00 Training Training to be Provided Information Communications Technician Level 3 Apprenticeship Standard
Full training and support will be provided by your workplace mentor and from the Baltic team
Learning Provider BALTIC TRAINING SERVICES LIMITED Skills Required Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam working
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