Product Specialist (Trading Solutions) - Senior Associate
Business Support | London, England | Full-time
Company Description
MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.
The Role
The Product Specialist function plays a critical role in bridging clients, sales, and product, ensuring MarketAxess’ solutions are clearly articulated, commercially adopted, and continuously refined based on real client needs.
While closely aligned with Product Management, this role is primarily client facing and commercial in nature. Product Specialists spendsignificant timeengaging directly with clients and sales teams - presenting solutions, supporting pitches, leading product discussions, reviewing performance, and gathering structured feedback that informs product development.
The Senior Product Associate acts as a technical sales specialist, serving as a trusted subject matter expert on MarketAxess products, client workflows, and fixed income market structure. They work alongside Sales to drive adoption, articulate value propositions, and support complex client conversations, while ensuring client feedback is accurately captured and fed back into the product roadmap.
The keyobjectivesof this roleare:
* Fully enabling our sales organisation to achieve product targets through a combination of data, education, collateral and direct specialist sales support
* Ensuring that our product roadmap remains aligned with current and future client demand and evolving market trends.
In addition, a Senior Product Associate is expected to own strategic engagement across one or more product areas or solutions. This includes partnering with Sales on account strategies,identifyingopportunities for deeper product usage, and helping shape how MarketAxess positions its solutions in evolving electronic credit markets
The ideal candidate will have an e-trading product, Fixed Income, salesexperience. They will also have experience in market structure in Eurobond,USor EM credit markets and how clients trade in these markets. They will be able to use this knowledge to drive a sales engagement strategy that will help MarketAxess accelerate the evolution of fixed income electronic trading.
How You’ll Help Take Us There
* Collaborate with Senior Product Specialists and sales to define and execute client engagement strategies.
* Use analytics tools to report on product usage and market trends.
* Analyse client and market data to identify key drivers and produce targeted sales materials.
* Attend meetings, deliver product demos to clients, and offer expertise on changes.
* Help promote, and champion our solutions including (but not limited to) Portfolio Trading, Automation and Block Trading workflows internally and externally with clients.
* Gather and prioritise client feedback for product management.
* Educate sales teams about product and market updates; develop supporting materials like guides and presentations.
* Create marketing materials with input from product, sales, marketing, and legal teams.
* Build tracking tools for product KPIs and progress.
* Assist with product launches, provide updates, and promote product development internally.
What We’re Looking For
* Bachelor's Degree or equivalent
* 4+ years of product/sales experience/trading in relevant market
* Electronic trading knowledge, gained at an investment Bank, asset manager, private bank or electronic trading platform
* Self-motivated, nimble-learning and tenacious
* Excellent communication and customer facing skills
* Excellent PowerPoint production and presentation skills
* Analytical mind and strong Excel skills to mine and present data, with appetite to explore use of AI technology to increase efficiency.
* Ability to manage projects and prioritise work effectively
* Service and results orientated
* Fixed income market experience is preferred
* Proficiency in French, German, Spanish or Italian is a plus
* Knowledge of the buyside and/or sell side trading workflow is preferred
What You Can Expect from Us
* Central Location: based at our city offices near St Paul's.
* Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
* Paid Time Off: 25 days annual leave entitlement plus 2 charity days
* Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
* Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
* Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences
Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Product work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.
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