Role Responsibility
We are looking to recruit to the post of Performance and Analyst Officer, in the Billing and Control Team within the Financial Assessment and Income Unit (FA&I). This post is offered as a permanent position and is full time (37 hours per week). The Billing & Control Team are based at St Peters House in Broadstairs. The Authority currently supports hybrid working, however, office attendance is required at least once a week after an initial three month in person training period.
The Billing and Control Team are responsible for the invoicing of income due to the Authority on behalf of services provided by Adult Social Care. FA&I are on a journey to shaping our teams and processes to enable us to continue delivering efficient and effective outcomes for our internal and external stakeholders. This post provides technical support and advice to customers and will be supporting the Team Manager in the efficient and effective management of a team of Officers. You will be responsible for accurately analysing and providing key statistical management information, as well as supporting with the administration of the IT solutions used across FA&I.
To succeed in this role, you must have excellent analytical skills and a proactive approach, with demonstratable experience in systems, such as, advanced Excel, Power BI, reporting and presenting of complex data sets. You will be supporting the development of processes and procedures for increasing efficiency and accuracy, together with supporting with the implementation of innovative solutions to improve service delivery.
If you are a positive individual, who is adaptable to change and demonstrate enthusiasm in every aspect of service delivery we are very keen to hear from you.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
Interviews will be held in person at St Peters House Broadstairs on the 20th and 21st April