Job Description
Concorde 2
General Manager
Type: Permanent, full time (will frequently include weekends / evenings as required)
Salary: £40-£45k per annum (DOE)
Experience Required: Minimum of 3 years as General Manager at a similar hospitality establishment
Ingrained in Brighton’s vibrant music culture, Concorde 2 has been a home for grassroots talent and some of the world’s biggest live and electronic artists for over 25 years. This unique opportunity to join the team as General Manager is ideal for a passionate music loving individual with extensive experience in running similar venues or businesses in the hospitality sector.
Responsibilities Include:
· Managing a dedicated team of venue staff through rota management, implementation of training / company policy, payroll / invoice administration, distribution of tips and general staff support.
· Fostering and positive and inclusive workplace culture, ensuring staff morale and retention remain high through effective leadership.
· Bar maintenance – to include anticipating required stock levels and placing orders, receiving orders, keeping inventory, cellar management, line cleaning, management of EPOS / PDQ systems.
· Developing and maintaining relationships with new and current suppliers to ensure cost effective running of the business.
· Ensuring the highest standard of customer experience, aligning with the venue’s reputation and brand values.
· Ensuring that the operational costs of the venue are streamlined for cost effective running of the business, as well as implementation of new revenue streams alongside the operational team.
· Management of all compliance based operational equipment within the venue (CCTV, fire alarms, personal body cams etc).
· Ensuring that all legal and licence requirements for running of the premises are met. These requirements include but are not limited to fire safety, health and safety / environmental services, premises security, inclusivity, implementation of new legislation.
· Conducting regular risk assessments, ensuring staff are trained in emergency procedures, and overseeing compliance with health and safety regulations.
· Attendance at local BCRP meetings and implementing any required action.
· Ensuring that all paperwork and reporting is completed and professionally retained.
· Managing venue budgets, forecasting revenue and expenditure, and reporting financial performance to senior management.
· Strictly adhering to and maintaining the current liquor and entertainment licences for the premises, as issued by the licencing authorities.
· Ensuring that an effective buildings management procedure is maintained. This includes regular cleaning and maintenance, emergency maintenance, as well as taking steps to minimise damage, theft, and wastage.
· Management of dressing rooms, including organisation of rider, being in attendance for band load-ins and handing over to the Venue Manager at the start of their shift.
· Supporting the venue’s operations team with customer enquiries and complaints, as well as being responsible to management of lost property and reunification.
· Other reasonable duties when required.
Personal Requirements
· A minimum of 3 years’ experience as General Manager at a similar venue or hospitality establishment.
· Personal licence provider preferred
· Must be flexible and willing to be available, if necessary, in the evenings and at weekends
· Passionate about music. An active event goer who possesses knowledge of the venue and events we host.
· Can display a good knowledge of our industry colleagues and client base such as promoters, booking agents and ticketing agents.
· Self-motivating and good communicator with the ability to problem solve.
We are committed to fostering a diverse and inclusive workplace and encourage applications from all backgrounds.