Multiple roles available including 20-hour and 40-hour contracts. You will be part of our award-winning British Gastro-pub, The Oakfield, which was once the home of our zoo founder, George Mottershead, and his family. You will also support our purpose-built wedding and events space, The Square, when required.
In this role, you will provide exceptional customer service to all guests, whether they are visiting for a quick drink, a meal, or attending a wedding or corporate event.
Responsibilities include:
1. Welcoming and seating guests
2. Providing excellent customer service
3. Taking orders and recommending food and drinks
4. Preparing drinks and serving food and beverages
5. Maintaining cleanliness and stock levels
6. Assisting with event setup and breakdown
Qualifications:
* Excellent customer service skills, preferably in a similar environment
* Good communication and teamwork skills
* Basic numeracy and literacy for order taking and payments
* Cash handling experience
* Must be 18 or older due to licensing requirements
Desirable Skills:
* Experience with functions and events, including weddings and corporate meetings (full training provided)
* Bar and/or barista experience
Why work at Chester Zoo?
We are a diverse team dedicated to conservation, education, and animal welfare. With over 600 permanent and 500 temporary staff, we invest in career development and offer a unique working environment among critically endangered species.
Package:
* Variety of shifts, including zoo hours and event times
* 40-hour and 20-hour contracts, worked 5 days a week on a rota, including weekends and bank holidays
* £12.21 per hour
* 33 days annual leave (pro-rata)
* Holiday buy/sell scheme
* Staff pass and free tickets for friends and family
* Free travel on the X1 bus service
* Healthcare, employee assistance, gym discounts, and more
* Generous pension contributions
We may close applications early if we receive high interest. Submit your application promptly to be considered.
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