Quality Coordinator
Location: Tiverton
Salary: £29,000
Hours: Monday to Thursday: 7am to 4pm, Friday: 7am to 12pm
Our client, a well-established manufacturing business, is seeking a Quality Coordinator to join their Quality Department. This is an excellent opportunity for a detail-oriented individual with experience in quality or manufacturing environments who is looking to develop their career within a structured and supportive team.
The Role
The Quality Coordinator will support the Quality Department in ensuring customer satisfaction, product compliance, and continuous improvement. The role involves coordinating complaints, managing returns, compiling KPI data, and supporting containment and inspection activities.
Key Responsibilities
Process and follow up on customer complaints and investigations
Compile and report weekly Quality KPI data
Manage and coordinate all customer returns
Inspect returned goods for suitability to return to stock
Support containment and inspection of non-conforming parts as part of the complaints process
Assist with general Quality Department administrative and operational tasks
Skills & Experience Required
Experience in a similar quality or manufacturing-based role
Basic use of metrology equipment
Strong knowledge of Microsoft Office applications, particularly Excel
Working understanding of ERP systems
Awareness of ISO9001 standards
Strong written and verbal communication skills
Excellent organisational skills
Ability to work independently and as part of a team
Comfortable working across departments and engaging with diverse stakeholders
Benefits:
25 days holiday per annum, plus bank holidays
Company contribution pension
Healthcare cashback scheme
Discounts with local shops and services
Discounts at many major retailers
Free on-site parking
Career progression opportunities
Continued professional learning and development
Recommend a friend scheme
Death in service after qualifying period
Mental health support
Financial wellness support
Long service awards
Seasonal events
Opportunities for overtime at a premium rate
If you would like to apply for the role of Quality Coordinator then please email your CV to (url removed) or call Jade on (phone number removed)
Closing date is 16.03.2026 - Please note this could change subject to suitable applications
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future