Room Attendant
Moxy & Residence Inn Slough, SL1 1GZ
We can offer you a great opportunity to learn and grow as the newest member of our Housekeeping team!
We at Cycas Hospitality have a team of dedicated crew members that get to be their true selves so that they can deliver POSITIVELY OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit a dynamic, confident, and ambitious new Room Attendant for our fabulous Moxy and Residence Inn Slough!
We are the first dual branded property in Slough; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space, than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests (the Maximizers) want to Maximize their stay and we are here to help them do that, by offering grocery services, complimentary daily breakfast and of course all the places to be in Slough, London, Windsor and surroundings!
#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met, that is why we call them our Fun Hunters! The Wi-Fi is speedy, and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew’ is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
Job Scope
Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. To deliver a great guest experience – a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.
What will I be doing?
* Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. May include cleaning of kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.
* Wear safety protection equipment as provided in line with department regulations and any local legislative requirements
* Handle and store chemicals in line with hotel regulations and any local legislative requirements
* Greet and acknowledge guests
* Notify Guest Services when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to your line manager according to established procedures
* Report all maintenance issues on daily basis
* Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
* Report, turn in, and/or log all lost and found items according to established procedures
* Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
* Assist with deep cleaning projects when required
* Perform turndown duties when required
* Perform other duties when required
What we are looking for?
* Hotel industry experience is essential for the role
* Attention to detail
* Ability to work unsupervised
* Numeracy and literacy skills
What do we offer in return?
* A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
* A workplace with over 220.000 colleagues worldwide!
* A family of associates with a work hard, play hard mentality.
* The best project you will ever work on is you! So let us help you grow with our guidance and training possibilities.
* Feed your wanderlust with discounts in over 7000 hotels!
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period.
We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
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