Job Title: Operations Coordinator Salary: £28,000 – £30,000 per annum (depending on experience) Hours: 40 hours per week Shift Patterns: Wednesday to Saturday / Sunday to Wednesday (12:00–22:00) Location: Multi-site – travel required to various client locations (mileage reimbursed outside of primary site) About the Role: Winner Recruitment, an award-winning, privately owned recruitment agency, is seeking a driven and highly organised Operations Coordinator to support delivery across a portfolio of client sites. This is a field-based, hands-on role suited to a candidate with experience in workforce management, recruitment operations, and service delivery within the logistics or industrial sectors. Working both on-site and remotely, you will be responsible for ensuring operational excellence, maintaining compliance, and delivering an outstanding service to both clients and candidates. Key Responsibilities: Oversee day-to-day operations across multiple client sites, ensuring delivery against KPIs and SLAs Act as the primary point of contact for clients, providing regular updates and resolving issues efficiently Coordinate the recruitment, assessment, induction, and onboarding of candidates, including drivers and warehouse operatives Develop and implement daily workforce and transport plans in line with client requirements Maintain full compliance across all sites, including health & safety, legal obligations, and internal policies Manage all aspects of worker performance, including attendance, payroll queries, grievances, and retention Conduct investigations, disciplinary hearings, and performance management processes as required Report risks, opportunities, and site updates to the Regional Operations Manager Attend regular review meetings with client stakeholders to monitor service performance Person Specification: Full UK driving licence and access to own vehicle (essential) Warehouse and/or driving recruitment experience is essential Proven experience in an operational, onsite coordination, or account management role Strong leadership and people management skills with a proven ability to meet targets Excellent organisational and time management abilities High level of computer literacy, particularly in Microsoft Office (Word, Excel, PowerPoint) Confident communicator with strong client-facing and interpersonal skills Flexible and adaptable, with the ability to work under pressure and prioritise a demanding workload Proactive, solution-focused, and able to work independently Willingness to travel regularly between client locations What We Offer: Competitive salary of £28,000 – £30,000 per annum, dependent on experience Quarterly performance-related bonus scheme 28 days holiday per annum, increasing by 1 day for each completed year of service Career progression and professional development opportunities Free parking at client sites Supportive and collaborative team environment Flexible approach to working hours during weekends, bank holidays, and peak periods If you're an organised, proactive, and client-focused individual seeking your next opportunity within a fast-paced and growing organisation, we'd love to hear from you. Join Winner Recruitment and make a real impact in the success of our service delivery. ADZN1_UKTJ