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Project communications officer (external) - bbuk14169

Grays
Balfour Beatty plc
Communications officer
Posted: 22h ago
Offer description

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About The Role

Balfour Beatty has an exciting opportunity for a
Grays.

Within this role you'll play a crucial role in engaging and managing relationships with external stakeholders on the Lower Thames Crossing Project. You’ll be responsible for ensuring that stakeholder interests and concerns are effectively addressed and will help drive effective, transparent, and proactive communication and engagement activities with a wide range of audiences — from local authorities, landowners, and businesses to residents, community groups, and environmental bodies.
About The Role

Balfour Beatty has an exciting opportunity for a Project Communications Officer (External) to join our Lower Thames Crossing project based in Grays.

Within this role you'll play a crucial role in engaging and managing relationships with external stakeholders on the Lower Thames Crossing Project. You’ll be responsible for ensuring that stakeholder interests and concerns are effectively addressed and will help drive effective, transparent, and proactive communication and engagement activities with a wide range of audiences — from local authorities, landowners, and businesses to residents, community groups, and environmental bodies.

What you'll be doing

As a Project Communications Officer (External) You'll

Support the delivery of the stakeholder and communications strategy in line with the DCO requirements and project objectives for the Roads North Contract to build and maintain strong working relationships with key external audiences
Act as the day-to-day contact for stakeholder queries and concerns, ensuring timely and thoughtful responses that reflect the values of the project.
Develop and maintain an effective site visit programme, identifying opportunities to showcase expertise, raise profiles and build trust with local stakeholders
Coordinate and participate in meetings, briefings, public events and site visits for key external stakeholder groups
Implement the project Stakeholder Engagement Plan and the Stage One Liaison Plan
Work closely with project managers and teams to ensure stakeholder needs are integrated into project plans.
Coordinate stakeholder meetings, workshops, and consultations.
Manage the CRM System and Stakeholder Action Tracker
Work with the Customer & Communications Lead to ensure conflicts and issues are resolved promptly and effectively
Set up and manage systems for gathering stakeholder feedback and ensure this informs project decisions

Who we're looking for

Essential

You will have / be:

Experience in marketing, public relations, communications or a related field
Confident engaging with external stakeholders face-to-face
Excellent writing, storytelling, and presentation skills
A proactive, collaborative attitude and willingness to engage with diverse stakeholders
Able to interpret technical information from a variety of sources and translate into simple and engaging written communications
Team player who adapts positively to changing stakeholder demands
A self-starter with strong organisation skills and the ability to manage conflicting deadlines
Computer literate and proficient in Microsoft Office365 applications
Willingness to travel as required along the route of the project

Desirable

A higher education/industry recognised qualification in marketing, public relations, communications, or a related field
Member of CIPR, IOIC, CIM or other recognised industry body
Experience of using graphics and or video editing software
Experience of working on construction/civil engineering infrastructure projects
Good understanding of the regulatory environment in construction/rail/utility industries

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
25 days paid annual leave (pro rata)
Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About Us

Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
Seniority level Seniority level Entry level
Employment type Employment type Contract
Job function Job function Marketing, Public Relations, and Writing/Editing
Industries Construction
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