Customer Service Advisors One of Scotland's most established names, this company is widely recognised for delivering exceptional quality and customer satisfaction. With thousands of positive reviews on Trustpilot and a top industry award from Which.co.uk, its reputation for excellence speaks for itself. They are expanding and seeking Customer Service Advisors to join their Customer Service Department. Salary: £28,000-£30,000 (pro-rata) Location: Dunfermline Working Hours: Mon - Friday 8am -5.30 pm (morning, afternoon and lunch breaks included) Benefits: * 31 days annual leave * Company pension * Modern open-plan office with on-site parking and bistro * Career development opportunities * Supportive team environment Role Overview: * Handle customer queries and coordinate installations * Liaise with customers, suppliers, and field agents * Manage logistics and planning to meet operational targets * Support business clients and ensure smooth communication Candidate Profile: * Strong interpersonal and organisational skills * Confident, proactive, and resilient * Previous customer service or industry experience helpful but full training provided Join a forward-thinking team and help shape the future of one of Scotland's most iconic brands. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.