Join to apply for the Operations Support Administrator role at RCNi :: Nursing Standard
2 days ago Be among the first 25 applicants
Join to apply for the Operations Support Administrator role at RCNi :: Nursing Standard
Business and Operations Support Administrator
Grade: 5
Base location: RCN Cardiff Gate Office
Closing date: 11th August 2025
RCNi supports the work-life balance of our staff through our SMART Working policy outlining our approach to agile and flexible working
Are you passionate about providing exceptional customer service? Do you have experience of help desk support?
We are RCNi, part of the Royal College of Nursing Group. We aim to provide nursing professionals worldwide with easy access to our peer-reviewed content (journals, learning and more), news, opinion, jobs, events, and awards. RCNi is a small organisation with big aspirations.
We are looking for a Business and Operations Support Administrator who will be an integral part of the Business and Operations Support team at RCNi, providing potential and existing institutional and personal subscriber customers with an efficient and effective customer service, contributing to maintenance of information on the CRM database and supporting sites to ensure that processes associated with each product or subscriber are operational and maintain the highest standards in communication with customers
Working with Us
This role is based in RCN Cardiff Gate Offices but we fully support agile and flexible working practices. We offer an inclusive and supportive environment where your skills and experience will help shape the future of healthcare publishing.
If you are looking for an opportunity to make an impact in a mission-driven organisation, we'd love to hear from you.
Additional Benefits
* 28 days annual leave increasing to 32 days after 2 years continuous service
* Agile working
* Excellent work pension scheme
* Health and Fitness benefits including health and fitness allowance, access to an employee assistance provider, help(at)hand providing access to a remote GP service and physiotherapy services
* A group income protection scheme
* Carers leave allowance
* Cycle to work scheme
How To Apply
At RCNi we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team. Responses to these questions determine whether you progress to the next stage of selection.
Should you successfully progress to the next stage of selection, this will involve a panel interview.
The Applied platform also asks some demographic questions before you start your application. We at RCNi never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at RCNi :: Nursing Standard by 2x
Get notified about new Operations Administrator jobs in Cardiff, Wales, United Kingdom.
Bristol, England, United Kingdom 2 weeks ago
Puriton, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 3 days ago
Bristol, England, United Kingdom 4 days ago
Broughton, Wales, United Kingdom 2 weeks ago
Customer Experience and Operations Manager - Cardiff
Cardiff, Wales, United Kingdom 1 month ago
Bristol, England, United Kingdom 2 months ago
Operational Manager Neighbourhood Services Operations
Bristol, England, United Kingdom 4 days ago
Bristol, England, United Kingdom 2 months ago
Bridgwater, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 4 days ago
Bridgend, Wales, United Kingdom 2 weeks ago
Operations Support Manager (H/F) - SAFRAN SEATS GB LIMITED
Greater Bristol Area, United Kingdom 1 week ago
Bristol, England, United Kingdom 2 weeks ago
Cardiff, Wales, United Kingdom 3 weeks ago
Portbury, England, United Kingdom 1 week ago
Expression of Interest - Customer Service and Complaints Assistant - Go.Compare
Cardiff, Wales, United Kingdom 2 weeks ago
Greater Bristol Area, United Kingdom 1 week ago
Greater Bristol Area, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr