Motor Claims Team Manager
Job Market - Insurance Claims
Motor Claims Team Manager - About the role
My client are looking to expand their Motor Claims teams and are looking to recruit an experienced Team Manager to join them.
You will manage colleagues, and ensure that all claims are handled in accordance with client requirements so experience in a similar role is essential. You will be responsible for the achievement of the team’s targets and operational measures, delivery of a quality service and client service compliance.
Motor Claims Team Manager - Key duties
Leading the Team, taking responsibility for establishing a high performance culture within
Motivate, innovate and build rapport
Take responsibility for own development, working under limited supervision
Be flexible in approach
Claims handling and team management
Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case (this responsibility may be delegated to suitable handlers under supervision where agreed with the Operations Manager)
Approve payments within their financial authority levels
Undertake reviews for files handled within their team to ensure individual team members attain the required quality standards
Ensure the team create and maintain accu...