We are looking for someone to join our Warwickshire Direct Payments team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community in the Warwickshire area.
Location: Hybrid working, office address: Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £26,378 per annum / £11,407 pro rata
Hours: 16 hours per week
Days & Times: To be discussed with successful applicant.
Closing date: 9th January 2025
Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)
The Role – Your main duties will include:
* Advising individuals on all aspects of their care packages, including financial aspects
* Supporting clients with their direct payment account including calculations and monitoring of funds.
* Managing your own caseload
* Supporting individuals with the recruitment and ongoing management of care staff
* Providing accurate information in a clear and concise format that meets the individual's needs
* Recording and maintaining accurate records and providing reports as required
* Organising and attending meetings/reviews with individuals, colleagues and local authority staff
Skills, Experience and Qualifications – We are looking for someone with the following attributes:
* Experience of providing information or advice to others or within a customer service environment
* The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
* The ability to manage diary and workload effectively
* The ability to produce letters and other documents to a high standard
* The ability to input and maintain accurate data records
* The ability to work as part of a team and on own initiative
* The ability to work flexibly and to deadlines
* Current driving licence and unrestricted use of vehicle
* Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
* Hold minimum GCSE Grade '4' or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification