As a Counter Clerk in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
What being a Counter Clerk is all about:
1. Delivering exceptional customer service to all customers.
2. Managing queues and ensuring that customers can access the services they need quickly and simply.
3. Meeting high standards of governance and attention to detail.
4. Being part of a team and supporting colleagues.
What our Post Office Stores would love to see:
* A passion for customers and providing an exceptional in-store experience.
* Confidence in communicating within the team.
* Motivation to achieve excellent results and standards.
* Adaptability to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy. As well as your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Our Employee Assistance Programme supports your wellbeing—physical, mental, and financial—whatever the future brings.
About us:
WHSmith has been a staple of the High Street and our customers’ hearts for over 230 years. Our stores facilitate life’s milestones with cards and gifts, offer escape and education through books, and provide communication and currency services in our Post Office Stores.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
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