About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role Exchequer Services provide high quality financial services, ensuring high levels of customer services and timely delivery. This role plays a key part in the provision of financial support to external and internal customers. Exchequer Service (Accounts Administration) consists of two teams: This post may require you to work in either the Payments Team or Control Team. An Accounts Administration Officer should provide a first-class customer service to colleagues within the Council and external customers of the Authority, handling customer enquires face to face, over the telephone, internet, or email, giving information and resolving queries. What is the day-to-day of the role: Act as first point of contact for the team, handling customer enquiries effectively across a number of different services via telephone, email, written response, and face to face meetings using highly developed communication and analytical skills. Deal sensitively and manage challenging situations with customers. Process sensitive data. Update systems utilised by the Exchequer Services Function and liaise with a diverse range of customers in a friendly, prof...