Job Description
To provide high volume calling for the Group Credit Control function including chasing outstanding debts, liaison with Partners and bespoke reporting.
As a Credit Controller, your responsibilities will include among others,
* Provide a high-volume client credit control service, primarily using telephone calls to contact and secure payment promises from clients
* Daily Review of all payment promises, prompt following up of any broken arrangements
* Monthly visits to regional office locations for one-to-one reviews with local Partners/Head of Office to ensure appropriate credit control activity and co-ordination of action
* Comprehensive credit control of own portfolio to ensure all overdue debtors are appropriately followed up each month
* Raise, record and follow up on all client disputes on own debtor portfolio, escalating overdue resolutions to Head of Business/Line Management as appropriate
* Recommend appropriate Bad Debt Provision requirements to Line Manager
* Provide comprehensive reporting on own portfolio of debtors, regarding payment promises, client query status and "Partner Resolving" situations to Line and Operational management
* Preparing submissions to external lawyers/collection agency for enforcement
Qualifications
To be successful in this role, you should have
* Previous Credit Control experience within a Professional Services firm
* Experience dealing with a high volume environment of up to 1,000 client portfolios
* Thorough working knowledge of MS Word and Excel
* High level of attention to detail
* Must be proactive with an ability to thrive in a fast paced environment
* Must be efficient, well organised and target driven
Desired:
* Strong academic record, educated to A level or equivalent
* ICM or similar professional Credit Management qualification desirable
* Experience of working with clients based in Ireland would be advantageous
Additional Information
As a colleague here at S&W you will have access to benefits that include
* Competitive salary
* Private medical insurance
* Life assurance
* Pension contribution
* Hybrid working model (role dependent)
* Generous holiday package
* Option to purchase additional holiday
* Shared parental leave
* Cycle to work scheme
* Season ticket loan
* Eye care support
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At S&W we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workplace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.
We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.