Job Title: Customer Events Administrator
Location: Aylesbury (with occasional travel to customer and exhibition sites)
Contract Details: Office based, Full time, Permanent
Hours: Monday - Friday, 9am - 5pm (1 hour for lunch)
Salary: 28,000 per annum
Benefits & Perks
* Annual bonus (after qualifying period, aligned to individual & company performance)
* 25 days annual leave plus 3 additional days for Christmas shutdown + bank holidays
* Holiday buy scheme (up to 31 days total)
* Holiday sell scheme (up to 3 days per year)
* Company sick pay scheme
* Laptop and company mobile phone
* Pension scheme with 4% employer contribution (after qualifying period)
* Private medical cover (opt-in after qualifying period)
* Death in service insurance
* Corporate eye care and flu vaccination programme (optional)
* Structured training and development programme
* Perkbox membership - discounts and rewards
* Regular company events
Responsibilities
* Plan, co-ordinate and deliver UK and international customer events including exhibitions, trade shows, conferences, masterclasses, workshops and in-house events
* Liaise with venues, suppliers and vendors to secure event services and materials
* Coordinate logistics including travel, accommodation, couriers, catering and transportation
* Maintain accurate event records, budgets, and CRM lead data
* Work closely with Sales, Operations, Applications and Marketing teams to ensure events are delivered on time and on budget
* Track event performance, gather feedback and recommend improvements
* Provide administrative and occasional on-site event support
Skills and Attributes
* Previous experience in a customer-facing or client service roles
* Experience in event planning or a related field (corporate, hospitality, tourism, venue management, catering, non-profit or similar) is beneficial
* Strong organisational and time-management skills with attention to detail
* Ability to meet deadlines and adapt to changing priorities
* Experience coordinating multiple tasks or events simultaneously
* Confident working collaboratively with a wide range of stakeholders
* Proficient IT skills including MS Word, Excel, PowerPoint and CRM systems
* Excellent written and verbal communication skills
Desirable Skills
* Foundation Certificate in Event Management or equivalent
* Interest in scientific environments or a scientific background
* Experience supporting international events
Technologies
* Microsoft Office Suite (Word, Excel, PowerPoint)
* CRM systems (Microsoft Dynamics or equivalent)
* HubSpot
* Microsoft Teams
Adecco Group UK & Ireland is an Equal Opportunities Employer.
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