Job Title: Beauty Advisor
1. Working as one team to ensure a 'customer first' experience is delivered consistently.
2. Exceeding sales targets and the company acquisition target for N.dulge.
3. Following all stock handling policies to ensure stock accuracy and minimise stock loss.
4. Communicating clearly and concisely with the store team.
5. Confidently communicating with external business partners and store visitors.
6. Fully embracing the team effort and taking pride in achieving the common goal.
7. Creating an inclusive, welcoming, and approachable store environment.
8. Maintaining up-to-date product knowledge and sharing it with the team.
9. Understanding and adhering to all company policies and procedures.
The main responsibility of the Beauty Advisor is to achieve sales and KPI targets through a customer-first approach. They should demonstrate passion and enthusiasm, acting as an ambassador for the brand.
1. Ability to deliver a 'customer first' experience.
2. Understanding store targets and KPIs.
3. Strong communication skills.
4. Leads by example.
5. Values honesty and integrity in working relationships.
6. Embraces change.
7. Flexible to meet rapidly changing priorities and deadlines.
8. Able to follow directions.
9. Open and supportive of other ideas.
10. Positive attitude.
11. Passionate about beauty.
12. Able to use own initiative.
As the ultimate curator of over 100 of the most in-demand, highly innovative, and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence, and loyalty scheme, Space NK has built a flourishing community where customers can discover beauty. The customer is at the heart of everything we do, and we strive to offer everything they need to explore, experiment, and enjoy our brands.
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