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Director of transactional services

Manchester
Manchester University NHS Foundation Trust
Director
Posted: 24 June
Offer description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you'll need, take a look at the Job Description & Person Specification attachments under the 'Supporting Documents' heading.

Candidate Information Pack

To support this vacancy, we have developed a bespoke 'Candidate Information Pack' which provides specific information about the role and the Selection Process. To request a copy of this pack, please contact Executive Assistant/Office Manager to Chief People Officer & Deputy CPO Susan Ramnaught, via email susan.ramnaught@mft.nhs.uk.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We're looking forward to hearing from you!

Person specification

Qualifications - Academic / Professional

Essential criteria

* Educated to Master's level or holder of relevant professional qualification in Human Resources, Business Management or similar field.
* Evidence of recent and relevant continuous professional development.
* Bachelor's degree or equivalent experience in HR, Finance, Business Administration, or a related field.

Desirable criteria

* Chartered Member of the Institute of Personnel and Development or equivalent experience.
* Formal management or leadership qualification.
* Professional qualification in HR, Payroll, or Business Systems (e.g., CIPD, CIPP, or equivalent) is desirable.

Skills and Abilities

Essential criteria

* Outstanding personal impact. Highly developed interpersonal, networking, advocacy, written and presentation skills that are persuasive and influential and develop relationships that inspire respect, trust and confidence.
* Highly developed analytical skills with the ability to think and act strategically, tactically and creatively, while maintaining a clear view of the issues affecting the Clinical Group and MFT.
* Ability to translate a strategic vision into operation action, to communicate those objectives and ensure they are adhered to.
* Ability to deal positively and promptly with colleagues' concerns and personal problems, challenge colleagues on any inappropriate behaviours or poor performance and investigate and deal with complaints as required
* Ability to work across professional and organisational boundaries with a wide range of stakeholders to deliver high quality outcomes.
* A high level of political awareness.
* Able to develop, deliver and implement wide reaching long-term strategy and service plans for supporting and developing individuals, teams, and groups / communities of practice.
* Customer focused approach delivering high quality services, underpinned by the production and effective use of relevant data, systems and a commitment to continuous improvement;
* Substantial experience of advising on complex and/or highly time-sensitive resourcing needs
* Evidence of ability to act as a leadership role model, advocating best practice interventions across complex organisations that promote equality, fairness, dignity, and respect.

Knowledge & Experience

Essential criteria

* Significant experience in a senior leadership role managing transactional workforce functions, preferably within the NHS or a similar public sector setting.
* Proven track record in managing Payroll, Recruitment, and Workforce Information services, with experience in leading teams and driving operational efficiencies.
* Strong background in managing HR or payroll systems, data integrity, and compliance with regulatory standards.
* Extensive senior level leadership and managerial experience within an acute NHS Trust (or comparatively large and complex multi-disciplinary organisation).
* A successful track record in a senior workforce and / or OD role within a complex environment or sector, managing and leading a HR function.
* A clear appreciation of the context of acute healthcare provision within the modern NHS, including key corporate and business issues.
* A strong understanding of national NHS policy and strategy as it relates to workforce services.
* A strong understanding of how MFT fits into the wider health and social care system.
* Experience of developing and implementing transformation programmes, including the management of service change and organisational development.
* Experience working on national programmes or contributing to national policy development.
* A successful track-record of delivering best practice standards of HR and employment law in the NHS.
* A successful track record of delivering a long-term vision whilst responding to short-term challenges and opportunities.
* A successful track record of developing an organisational culture committed to high quality, people, financial and performance standards.
* Demonstrable success in building, developing and inspiring high performing multi-professional teams, increasing staff engagement and innovation, and motivation to improve performance.
* Evidence of communicating successfully and working effectively in co-operation with a wide range of internal and external bodies, including statutory and non-statutory organisations, senior managers, colleagues and their representatives.
* Highly developed specialist knowledge of contract management through experience in NHS or similar large complex organisations;
* Proven track record of using digitisation and technology to automate services;
* Experience of driving digital and data transformation and a sound working knowledge of one or more NHS workforce information systems, such as TRAC, ESR, Allocate healthroster

Personal Attributes

Essential criteria

* Highly motivated, hard-working and self-confident individual with a drive to deliver and commitment to excellence across all areas. Inspires others and leads by example.
* Aligned to MFT's values
* Able to communicate openly, effectively listen and is consistently approachable to colleagues.
* Works in a highly collaborative manner with colleagues across MFT and other system partners to ensure effective partnership work.
* Able to manage different projects simultaneously with a high degree of autonomy in terms of decision-making and management of deadlines.
* Able to adapt to changing priorities, problem solve and re- focus the work of self and others on new priority areas that may require urgent action.
* High level of personal resilience and ability to work and remain calm in a high-pressure and/or challenging environment.
* A commitment to personal development and the development of colleagues, with the ability to develop a culture in which all individuals can thrive and feel a sense of belonging.
* A commitment to the ethical standards expected of public sector leaders in the UK.
* Passionate commitment to embedding equality, diversity and inclusivity, internally and externally.
* Willingness and ability to travel between MFT's sites as required.

Employer certification / accreditation badges

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

* Director of Transactional Services JD & PS (PDF, 526.9KB)
* Functional Requirements form (PDF, 1.0MB)
* Candidate Essential Guide Non Medical (PDF, 1.3MB)
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