Can you confidently lead complex employee relations cases from investigation to outcome, balancing commercial risk with legal compliance in a fast-paced operational environment?
Are you comfortable challenging and influencing senior operational leaders while remaining a trusted, discreet and pragmatic HR advisor?
Do you thrive in regulated, performance-driven businesses where HR must combine hands-on delivery with strategic workforce thinking?
MacGregor Black are partnering with a growing global logistics and technical services organisation in the search for a commercially astute HR Business Partner to strengthen their people function and support operational performance. This is a permanent role based in Darlington.
This is a senior, hands-on HR Business Partner position requiring both operational depth and strategic perspective. You will partner closely with leaders across warehouse operations, technical teams and corporate functions, delivering a proactive, compliant and commercially aligned HR service across the full employee lifecycle.
The environment is fast-moving, audit-sensitive and performance-focused - requiring sound judgement, discretion and the confidence to challenge appropriately.
Key Responsibilities:
Lead end-to-end management of complex employee relations cases including investigations, disciplinary, grievance and absence processes.
Provide pragmatic, risk-aware advice to managers on UK Employment Law, policy interpretation and best practice.
Oversee onboarding, probation management, performance improvement and employee development processes.
Maintain robust employee records, contractual documentation and HR system accuracy in line with compliance standards.
Partner with operational and technical leaders to support workforce planning and recruitment.
Support attraction and retention strategies within a skills-driven environment.
Contribute to succession planning and capability development initiatives.
Ensure HR processes meet UK Employment Law requirements and internal regulatory standards.
Support internal audits and workforce compliance activity.
Maintain and interpret HR metrics including attendance, turnover and training data.
Contribute to policy development and continuous improvement initiatives.
Act as a trusted advisor to managers and employees.
Support organisational change, growth initiatives and structural development.
Contribute to HR projects, systems enhancements and process optimisation.
Help embed a high-performance, accountable and collaborative culture aligned to operational delivery.
What We're Looking For:
6–8 years' progressive HR generalist experience, operating at a Business Partner level.
Strong and up-to-date knowledge of UK Employment Law.
Demonstrable experience managing complex employee relations matters through to conclusion.
Experience within regulated operational environments such as logistics, engineering, supply chain, technical services, manufacturing or similar.
CIPD Level 5 qualified (or working towards).
Commercially aware and confident influencing senior stakeholders.
Comfortable working autonomously in a fast-paced operational setting.
High attention to detail with strong governance discipline.
Experience supporting change, transformation or HR system improvements.
Professional, discreet and resilient.
Salary: £50,000+ plus benefits
For more information, please contact Alice Redmond.