Overview
We are seeking a dynamic and motivated Retail Assistant Manager to join our team. This role is essential in supporting the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving sales performance. The ideal candidate will possess strong leadership qualities and a passion for retail, with the ability to manage a team effectively while maintaining high standards of merchandising and operational excellence.
Responsibilities
* Assist in managing day-to-day store operations, ensuring adherence to company policies and procedures.
* Supervise and lead a team of sales associates, providing guidance and support to enhance their performance.
* Foster a positive work environment that encourages teamwork and collaboration among staff members.
* Drive sales through effective merchandising strategies, promotional activities, and exceptional customer service.
* Maintain inventory control, including stock management and replenishment processes.
* Handle administrative tasks such as scheduling, payroll processing, and reporting as required.
* Communicate effectively with customers and staff, demonstrating excellent phone etiquette and interpersonal skills.
* Organise training sessions for new employees to ensure they understand company standards and expectations.
Experience
* Proven experience in retail management or supervisory roles is essential.
* Strong leadership skills with the ability to motivate and inspire a team towards achieving sales targets.
* Excellent communication skills, both verbal and written, with the ability to engage with diverse customer demographics.
* Experience in merchandising and visual display techniques to enhance product presentation.
* Strong organisational skills with effective time management capabilities to handle multiple tasks efficiently.
* Bilingual or multilingual abilities are highly desirable to cater to a diverse customer base.
* Previous administrative experience is beneficial for managing store operations smoothly. Join us in creating an outstanding shopping experience for our customers while developing your career in retail management
Job Types: Full-time, Part-time
Pay: From £18,000.00 per year
Expected hours: 20 – 40 per week
Work Location: In person