Hospitality Operations Manager (Hiring Immediately), Belfast
Client: Wagamama
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Details
Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The Role
As an Assistant General Manager, you'll be a key part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to deliver exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, is essential.
We offer a competitive salary, a £3000 bonus opportunity per year, and an average tips of £140 per week.*
Additional benefits include access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagameal food allowance on shifts, discounts at Wagamama and other TRG brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.
What We Look For
* Experienced hospitality manager capable of leading a restaurant team with positive behavior and driving performance in a fast-paced, complex environment.
* Strong communication skills with a caring approach, ensuring team members feel supported.
* Understanding of restaurant financial performance and ability to identify opportunities.
* Ability to manage restaurant and labor budgets.
* Leadership experience in team performance and development.
* Inspiring leader who fosters growth and engagement.
* Problem solver who can think quickly and make decisions.
The Wagamama Way
Our philosophy, Kaizen, means ‘good change’. It influences how we create food, think, work, and our commitment to community and environmental impact. We celebrate personality over perfection, welcoming everyone and their unique stories. Our promise is to support each other, build trust, and create safe spaces for open conversations.
We ask you to bring your authentic self to Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams and vary by restaurant. Tips are discretionary and not considered wages.
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