Job Description
The Company
Hytera is a global leader in two-way radio communications, developing and manufacturing innovative solutions to meet our varied customer requirements. With a reputation for high-quality, reliable, feature rich handsets and systems, Hytera can be found all over the world, from Shenzhen metro to the Etihad stadium, via North Sea oil rigs, railway networks, conference centres and construction sites.
The opportunity
We are now recruiting for a Sales Engineer to join the team to support the UK team.
The role will focus on providing technical assistance to key partners in the support of Hytera’s product portfolio including pre-sales demonstrations, pre-sales (preparing quotations and technical responses to bids and tenders), post sales (technical support) and technical training to our partners.
The RF based technologies in the portfolio include Analogue, DMR, TETRA, LTE and POC terminals and IP and Tier III systems. Our industry and our company are fast moving, and you can be sure that you will always have room to learn and grow.
What you need to apply
This is a very practical, hands-on role, strong technical skills with a commercial focus are essential to this role - the ideal candidate will have:
* Professional level standard English language
* Willingness to travel in the UK and in Europe generally.
* Good experience and knowledge of Hytera RF products and applications or industry equivalent RF systems experience.
* Background in the design, deployment, and installation of PMR products (Analogue, DMR, LTE or TETRA) for either public safety or commercial users.
* Experience in a technical support role in a commercial/B2B environment through working within in a hi-tech product development organisation with sales partners.
* Specialist diploma and/or degree in electronic engineering discipline or equivalent level of experience.
* Understanding of fundamental principles of RF.
* Understanding of communications protocols (e.g., TCP), the Internet, routers, firewalls and proxy servers is advantageous.
* Knowledge of DMR protocols including air interface, TDMA 2 slot applications for Tier I, II and III and TETRA 4 slot.
* Strong analytical ability with a consistent and methodical approach able to identify trends and common issues.
* Strong knowledge of RF analogue and digital Tier III systems and terminals.
* Ticketing experience - e.g. ZenDesk or equivalent is helpful
Next steps
* Please apply directly including your CV.
* Salary to be discussed with shortlisted candidates.
* Shortlisted applicants will be contacted.