Contract Type: 1 vacancy Fixed Term for 18 months
Working Hours: 37 hours per week
Worker Type: Hybrid Worker. You will need to attend the office base 2 days per week minimum as part of a rota.
Salary: Starting Salary is £26,824 (Level one) rising to £27,694 per annum (pro rata for part-time) (Pay award pending)
Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH
We’re looking for talented individuals to join our workforce – if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
This customer‑focussed role involves working in a fast‑paced, front‑facing licensing service, providing a professional and responsive service to members of the public, licence holders and applicants. You will process licence applications and issue licences within agreed corporate timescales, ensuring customers are kept informed throughout the process. The role includes arranging and conducting appointments with drivers to check documentation, ensuring compliance with Right to Work and Disclosure and Barring Service (DBS) requirements.
You will be responsible for maintaining accurate records. The postholder will process a wide range of regulatory applications, mainly taxi licensing, made under the Local Government (Miscellaneous Provisions) Acts 1976. Delivering a high‑quality, efficient and customer‑centred service while managing competing priorities is a key part of this role.
About You
The ideal candidate will have:
* Ability to plan and manage a reactive workload to meet legislative and corporate deadlines
* Ability to use IT packages such as Microsoft Packages, Word, Excel & Outlook
* Capable of working in a team environment
* Capability to work in a fast‑paced business environment using own initiative to prioritise workload
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