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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers. Our technology is used by notable clients including the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.
Diversity at iProov reflects the customers we serve. We prioritize equality and inclusion, embracing differences, creating opportunities, and fostering growth. We aim to cultivate a culture where everyone feels confident, included, and able to contribute fully.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Performance Bonus + Equity + Benefits
iProov is expanding rapidly and is hiring a Biometric Operations Analyst to join our Science team.
Key Responsibilities
* Optimize the biometric platform by understanding configuration and model impacts, identifying underperforming models, and collaborating with product teams.
* Facilitate deployment of new biometric systems/models, including evaluation, impact analysis, configuration optimization, and performance tracking.
* Design and utilize analysis and diagnostic tools, collaborate on analysis, and work to eliminate bias within the platform.
* Support customer issue investigations, manage tickets, and analyze performance concerns.
* Collaborate with Product and Engineering teams to assess the impact of front-end changes and perform data analysis.
Qualifications
* Experience with BigQuery for handling large datasets and query optimization.
* Ability to navigate complex systems and understand component interactions.
* Strong analytical, organizational, and problem-solving skills.
* Excellent communication skills, able to work with technical and non-technical teams.
* Curiosity and eagerness to learn.
Benefits
* 25 days annual leave + 8 bank holidays, with additional days based on service.
* Growth Shares after passing probation.
* Salary sacrifice schemes including Pension, Cycle to Work, Electric Car Scheme.
* Nursery Scheme, Work Overseas Perk, Life Assurance, and more.
* Access to private healthcare, fitness discounts, well-being programs, and various employee benefits.
Note: Due to the nature of the work, candidates may need to pass UK Security Clearance. Eligibility depends on meeting UK Security check criteria.
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