Overview
Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Employment: Full time, Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Start date: November 2025 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, this could be the role for you. You may have a wealth of life experience and relationship-building skills, or you may negotiate effectively in everyday settings. These transferable skills can help you succeed as a Sales Advisor with EE. We’ll provide training so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discussing the right products for them. Why not use your skills and join our Sales Team in Newcastle?
Flexibility and support
We understand that life never stands still. This opportunity is designed with flexibility in mind. We’ll do everything we can to help you avoid missing appointments or to look after your family in an emergency. Examples include allowing you to schedule your own breaks, banking time, and occasional home working.
What’s in it for you?
* Great starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
* Online GP – access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading carer’s leave, up to 2 weeks for carers to support colleagues who are caring for family or friends.
* Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Huges discounts of EE & BT products including Mobile and Broadband, saving you hundreds of pounds each year.
* Support in carving your own career path. We’re committed to developing our people and will support you in achieving your career goals.
* Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
* Volunteering days to give back to your local community.
* Optional Private Healthcare and Dental to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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