Job description:
James' Places are looking for a General Manager to join the team and lead Wennington Hall in its next phase of growth. Wennington Hall has quickly established itself as one of our flagship properties and as such we now need a full-time GM to run the day to day operation. The hall has been operated as an exclusive events venue for the past 12 months and from Spring 2026, will become a full service hotel. This role reports directly into the Group Operations Director.
Job Overview
The ideal candidate will have a strong background in luxury country house hotels and/or high end wedding venues. You will be used to a hands on approach in your current role and have a minimum of 2 years' experience at Deputy GM level or above.
As GM, you will be responsible for ensuring a high standard of service, have meticulous attention to detail in terms of the cleanliness and appearance of the venue inside and out, be a great people manager and a possess a keen understanding of developing and driving sales.
Key roles and responsibilities
* Pro-actively lead the day to day operations of the hotel, demonstrating strong leadership, decision making and problem solving skills.
* Oversee all recruitment and building of a new team in preparation for opening as a full service hotel. This will include onboarding and full training of new recruits.
* Develop policies and procedures to ensure the property can operate effectively and efficiently at all times.
* Manage team dynamics, providing support and guidance to staff members in their roles.
* You will have up to date knowledge of statutory obligations, including health and safety, compliance and licensing regulations.
* You must be able to demonstrate a solid commercial acumen, with the ability to drive sales.
* Create a warm, welcoming and personalised experience for all guests.
Qualifications
* Proven experience at DGM level or higher in a luxury hotel/venue environment.
* Strong knowledge of current health and safety, food safety, compliance legislation.
* Excellent team management skills with the ability to motivate and lead a diverse team.
* Exceptional communication skills, both verbal and written.
* Ability to work under pressure in a fast-paced environment, whilst maintaining attention to detail.
* Flexibility to work evenings, weekends, and holidays as required by the business needs.
If you are passionate about delivering exceptional service and have the skills necessary to build and lead a dynamic team, we encourage you to apply for this exciting opportunity as GM.
James` Places People Perks
· James' Places privilege card 10% discount in all venues upon completion of 3 months service.
· Employee referral scheme earn Up to £150 per candidate introduced to James' Places
· Family & friend's room discount
· Early pay scheme – access your wage sooner
· Health & wellbeing programme – in partnership with a private counselling practice.
· 28 days holiday inc bank holidays
· 20% Discount on pay day at The Emporium Interiors
· Annual staff party
· Meals on duty
· Employee pension scheme
· Progression, training & career opportunities and Qualification opportunities whilst working (Up to A Level and Degree level equivalent)
· Recognition rewards
· Compassionate leave
· Voucher incentives
Full-time role with flexibility required, including evenings, weekends, and peak periods.
Job Type: Full-time
Pay: Up to £45,000.00 per year
Work Location: In person