Job Description
Location: Runcorn
Department: Wholesale
Reports to: Branch Manager
Type: Full-time
Industry: Electrical & Hazardous Area Equipment
At Dron & Dickson, our purpose is simple: Everyone Home Safe.
We believe in protecting people, the environment, and our clients through safe systems, strong culture, and high‑quality service delivery. We are committed to investing in our people — our greatest asset — and fostering a workplace built on our core AGILE values: Attitude, Genuine, Integrity, Learning, and Empathy.
If you’re passionate about operational excellence, people coordination, and delivering exceptional service, this is your opportunity to be part of a respected brand in the Energy sector.
Dron & Dickson are looking for a Sales Co-ordinator, you’ll be at the heart of our operations—ensuring smooth sales processes, supporting our valued customers, and helping us achieve our branch goals. You’ll work closely with our Business Development Managers and play a key role in maintaining our high standards of service and safety.
Key Responsibilities
* Process sales quotations, sales orders, and purchase orders efficiently and accurately
* Manage and build relationships with assigned customer accounts
* Proactively follow up on quotations to secure business
* Expedite customer and supplier orders, handling returns and non-conformances
* Maintain and update CRM records to ensure clean and current data
* Support Business Development Managers with sales coordination tasks
* Participate in continuous improvement initiatives
* Maintain high standards of customer service aligned with our core values
Requirements
* Previous Sales Experience
* Minimum GCSEs or Standard Grades
* CompEx Foundation (or willingness to complete)
* Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided
Additional Information
33 Days Annual Leave
* Recharge with a generous holiday allowance (including public holidays)
Bike to Work Scheme
* Save money and stay healthy with our cycle-to-work programme
Life Assurance
* Peace of mind with financial protection for you and your loved ones