Operational Accounts Assistant
Ash Consulting are working with a busy business services provider, based in Ecclesfield (S35) who seek to appoint an experienced accounts assistant to assist in the day to day tasks of their Sales Ledger in line with new customers as well as changes and renewals to existing customer accounts. The role will involve dealing with customer queries via telephone and email
Roles and Responsibilities
Duties and key result areas are:
• To be responsible for raising, posting and sending of sales invoices/credits at all stages to meet the team’s targets and deadlines.
• To be responsible for monitoring and updating the suspended companies list
• To be responsible for taking payments over the phone and ensuring records are updated accordingly.
• To be responsible for the Direct Debit reconciliation in a timely manner.
• To be responsible for accurately entering customer information in the relevant systems.
• To be responsible for dealing with incoming accounts emails from customers.
• To be responsible for dealing with accounts incoming calls and enquiries from customers.
• To be responsible for the management of debts following set procedures to chase debts.
• To be responsible for the raising, posting and distribution of invoices.
• To produce a monthly report to the Managing Director showing monthly figures.
• To promote feat...