Job Description
2 Month Contract With A Local Authority
Job Purpose
Rhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays, supporting the delivery of a professional, welcoming, and efficient reception service for all visitors.
Key Responsibilities
* Undertake general administrative duties, including handling post and associated tasks
* Operate and maintain computerised systems, including stock control, online booking, and retail systems
* Process bookings for admissions both online and in person, maintaining accurate records
* Act as the first point of contact for all visitors to the Park
* Provide information about the site, facilities, and activities, actively promoting the venue
* Respond to telephone enquiries and direct calls appropriately
* Support permanent staff during busy periods to meet fluctuating visitor demand
* Maintain stock levels in the retail area and ensure it is clean and presentable
* Assist in other areas of the site during events as required
* Carry out additional duties appropriate to the grade as requested
Requirements
* Excellent IT skills
* Strong organisational skills
* Welsh Language Level 1 (training provided if required)
* Welsh Language Level 2
* Customer care or Welcome Host qualification
* Experience working with the general public
* Experience using booking systems (online or front-of-house)
* Experience in frontline service delivery
* Knowledge of booking systems
* Experience using retail systems
* Standard DBS Is required
Additional Information
* Bi-Weekly Payments
* 15 Hours per Week
* Location: Rhondda Heritage Park Museum