The Service & Team
The Community Safety Team includes the following teams: Community Safety Officers co‑ordinating local multi‑agency prevention and response; delivering targeted initiatives to reduce the harms of drugs and alcohol; commissioning community drug and alcohol treatment services; managing the core functions of Safer Cornwall (the statutory Community Safety Partnership); the front‑line Anti‑Social Behaviour (ASB) Team working alongside the police and partners to reduce problems in towns and neighbourhoods; and the Domestic Abuse & Sexual Violence team providing targeted prevention, support and response as well as commissioning support and therapy services and safe accommodation.
Job Description
The Dedicated ASB Caseworkers are part of the ASB Team which sits within the wider Community Safety Team. The ASB Team delivers a high‑quality service through the use of prevention and enforcement tools. The purpose of the team is to tackle a range of anti‑social behaviour in adults and young people, covering all housing tenures, in neighbourhoods and in community‑based hotspots, by being solution‑focused and working in partnership with all relevant agencies.
The role is dynamic, fast‑paced and varied; the postholder supports the community and delivers foot patrols, builds partnerships, manages caseload, gathers evidence, works across communities, and handles court presentations, all while maintaining confidentiality around sensitive information.
Role Purpose and Responsibilities
* Provide high‑visibility foot patrols in Penzance or Redruth Town Centres and surrounding areas/neighbourhoods.
* Support community members with practical advice and support to strengthen resolution with community‑based ASB.
* Lead incident resolution and coordinate partner agencies to address isolated or wider community‑based ASB.
* Manage a caseload related to anti‑social behaviour within a multi‑disciplinary partnership Community Safety Team.
* Gather evidence and prepare paperwork for court, attending court to present cases as necessary.
* Work within and across communities, collaborating with statutory and non‑statutory agencies to tackle anti‑social behaviour.
* Engage with Police, local businesses, and key partner agencies to address community concerns in front‑line operations and other interventions.
Requirements and Qualifications
* Good knowledge of ASB legislation and experience of partnership working with statutory and non‑statutory agencies.
* Ability to work unsupervised and prioritise own workload through self‑organisation.
* Strong conflict‑management skills using communication and situational management.
* Excellent teamwork experience, preferably in the relevant functional area.
* Impartial decision‑making based on evidence.
* Physical fitness and ability to patrol in all weather conditions.
* Full valid driving licence and access to a vehicle.
* Ability to maintain confidentiality regarding sensitive material.
Working Pattern
The standard working pattern is Monday to Friday, 37 hours per week. Some evening or weekend work may be required to cover specific meetings or public events.
Benefits and Rewards
* A competitive salary.
* A defined benefit pension scheme based on career average earnings, with option for voluntary contributions.
* A generous annual leave entitlement with the option to purchase additional leave.
* National award‑winning employee health and wellbeing programme.
* Employee benefits scheme with discounts on local and national goods and services.
* Full uniform and Personal Protective Equipment provided.
Equal Opportunities
We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Fairness and inclusion are at the heart of our vision. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities.
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