This role will involve working with local community groups and neighbourhood bodies as well as local councils, so it has varied contacts
This newly created role as an Environmental Impact Officer will play an integral position within the community. This trailblazing position will be the blueprint at introducing more roles in the future, so it’s a position you can really make your own. As an Environmental Impact Officer, you’ll play a key role in creating safe, clean and thriving neighbourhoods within the community. You’ll help us improve local environments, building neighbourhood pride and encouraging residents to get involved in shaping the places they live. This role blends engagement, practical problem-solving and partnership working to make sure the community feels supported, valued and well cared for. This role will involve working with local community groups and neighbourhood bodies as well as local councils, so it has varied contacts
Job Description for the Environment Impact Officer:
1. Carry out regular inspections to spot issues such as waste, overgrowth, litter, hazards or anything that affects safety, access or the look and feel of our neighbourhoods within residential areas
2. Monitor for environmental risks, including conditions that could attract pests, cause obstruction or impact wellbeing.
3. Respond to concerns or complaints from residents about local environmental issues, offering clear advice and acting in line with our neighbourhood management approach.
4. To work proactively with residents, providing guidance and encouraging them to take part in shaping and improving their neighbourhoods.
5. Collaborate with community groups, volunteers, residents and partners to organise local initiatives such as clean-ups, planting schemes and other environmental projects.
6. Seek out and use funding opportunities to support community-led projects and environmental improvements.
7. Issue informal warnings, tenancy-related letters or formal notices where needed, following our policies and procedures.
8. Keep accurate and up-to-date records of inspections, actions, engagement and outcomes.
9. Escalate ongoing or serious breaches when required, including preparing information for any formal action.
10. Work closely with Neighbourhood Coordinators, Neighbourhood Impact Operatives and other support teams to deliver joined-up solutions.
11. Promote sustainability, neighbourhood pride and positive community involvement, encouraging residents to feel ownership and pride in their local area.
Candidate Requirements for the Environmental Impact Officer:
12. GCSE English and Maths (Or Equivalent) at level C or above
13. Experience working in a neighbourhood services, environmental, housing, or community-facing role would be desirable
14. Experience engaging directly with customers, offering guidance and resolving concerns, dealing with problem-solving and complaints
15. Experience working collaboratively with partner organisations, community groups or volunteers
16. Confident in using IT Systems (Outlook/Teams and internal housing software)
17. Strong awareness of neighbourhood issues such as environmental hazards, overgrowth, litter or local safety concerns would be an advantage
18. The ability to engage, influence and motivate customers and community groups
19. Ability to work proactively and independently to improve neighbourhood conditions
20. Good written and verbal communication skills, able to explain issues clearly and positively
21. Positive can-do attitude
22. Great communicator and strong team player
23. Curious, adaptable and eager to learn
24. Self-motivated and proactive
25. Must possess a Driving Licence
26. To be able to pass a DBS check
Hours: Monday – Friday 8:00 am – 4:00 pm
Salary: £26,625.02 Per Annum
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.