What You'll Do
Mid Carolina Credit Union is seeking a dynamic and motivated Assistant Branch Manager to join our growing team. If you're passionate about financial services, leadership, and delivering exceptional member experiences, we want to hear from you!
About The Role
As Assistant Branch Manager, you will play a vital role in the overall management and success of our branch. You will partner with the Branch Manager to maximize revenue, drive sales, ensure member satisfaction, and minimize operational losses. This position also handles the full consumer and Home Equity lending process—from application to closing.
Member Service & Sales
* Deliver prompt, efficient, and accurate service to members
* Provide financial counseling and cross‑sell products to meet members’ needs
* Achieve established sales goals while ensuring compliance with credit union guidelines
Consumer Lending
* Analyze applicants’ financial positions to assess credit risk
* Manage the entire consumer lending process, including loan interviews, documentation, and disbursement
* Determine collateral requirements and payment plans
* Approve or deny loan requests within authority limits
Branch Operations & Leadership
* Assist in directing branch operations, supervising staff, and maintaining facilities
* Step in for the Branch Manager during their absence
* Support implementation of promotional campaigns and product initiatives
Training & Development
* Ensure staff participate in required training programs
* Facilitate cross‑training in designated areas
Risk Management & Compliance
* Balance operational controls to minimize company risk
* Maintain knowledge of compliance requirements including BSA, Patriot Act, and OFAC regulations
What We're Looking For
Experience
* 2-5 years of similar or related experience in financial services
* Previous supervisory or team lead experience preferred
Education
* Bachelor's degree in Business Management, Finance, or equivalent
* Commensurate work experience will be considered
Skills & Competencies
* Strong interpersonal and communication skills
* Ability to handle sensitive and confidential information with discretion
* Intermediate mathematical skills (decimals, fractions, percentages)
* Capable of motivating, influencing, and educating team members and members
* Excellent problem‑solving abilities and attention to detail
WORK ENVIRONMENT
* Climate‑controlled branch office setting
* Primarily sedentary work with occasional lifting up to 20 lbs
* Regular computer work (6-8 hours daily)
* Some travel may be required
WHY MID CAROLINA CREDIT UNION?
We're more than a financial institution—we're a community partner dedicated to helping our members achieve their financial goals. Join a team that values integrity, service excellence, and professional growth.
Mid Carolina Credit Union is an Equal Opportunity Employer.
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