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Help desk administrator

Hatch
£12.7 an hour
Posted: 18 February
Offer description

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. This position is working Friday, Saturday, Sunday, Monday, 4pm – 10pm Responsibilities as a Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.70 per hour Working 4 days per week, Friday to Monday 4pm – 10pm Temp to permanent position If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

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