About Us The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring. We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression. Diversity and inclusion matter to us We welcome applications from everyone! Diversity, inclusion and the feeling of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder. We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive. Thriving at the Museum: the way we work Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition. We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible. We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can. We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working. We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted. We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach. We don’t dwell on setbacks or get preoccupied with problems – we find solutions. We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships. We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success. Role Summary Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all. Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign. You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners. Main tasks and responsibilities Stewardship and supporter journey Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders. Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans. Provide strategic and day-to-day advice and guidance to staff on stewardship. Funder recognition Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement. Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities. Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated. Communications and reporting Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements. Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition. Manage the annual Season’s Greetings cards creation and distribution Other responsibilities Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered. Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute. Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum. Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects. What we’re looking for Essential Significant experience in a fundraising / funder management role, or similar project management experience A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities. A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities. Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations. Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements. A team player, able to work flexibly and positively with colleagues to achieve shared goals. Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised. Desired Experience working on a major capital campaign Experience of using a fundraising CRM such as Raiser’s Edge NXT Demonstrated commitment to best practice and innovation An interest in the Museum and its mission Willingness to work occasional evening/weekend events Key information Salary: £38,347 per annum, grade 4 Hours: Full time, 36 per week Contract: Permanent This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington. All positions at the Natural History Museum are conditional subject to receipt of: Proof that you are legally entitled to work in the UK A Basic Disclosure Check from the Disclosures and Barring Service (DBS) Satisfactory references covering the last 3 years of your employment or education Health clearance The Museum supports flexible working. Our benefits In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally. Wellbeing and work-life balance Generous annual leave allowance of 27.5 days holiday plus public holidays Enhanced sickness pay to support you through periods of illness Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics Flexible working and hybrid working arrangements where the role allows A 24/7 employee assistance programme including face to face counselling sessions Occupational health advice and support Eye care vouchers for display screen users Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work Financial Generous defined contribution pension scheme with employer contribution up to 10% of salary Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service Season ticket and cycle loans to help you spread the cost of cycling to work Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property 20% discount in our NHM shops both online and in store Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington Discounts at local shops and restaurants within the South Kensington area Cultural and lifestyle Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK Every staff member is entitled to 10 complimentary tickets each year to give to friends and family Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga Family friendly Enhanced pay for maternity, paternity and adoption leave Flexible working and hybrid working arrangements where the role allows Supportive policies to help you manage fertility treatment Paid special leave to help you manage unexpected life events or to make caring arrangements How to apply To apply, please complete an online application through our recruitment portal. The closing date for applications is 06 July 2025, 23:59. First stage assessment for this role is likely to take place in week commencing 21 July 2025.