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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Business MI Analyst
Contract: Full Time Permanent
Hours: Monday to Friday normal office hours
Site:Office-based at Leeds, LS11 5BD
Here at Conduent we have an amazing opportunity to join our team as a Business MI Analyst at our offices based in Leeds. As a Business MI Analyst, you'll be at the heart of analyzing and reporting management information to drive business decisions.
Key Responsibilities
* Provide ad-hoc reporting to management to mitigate risk and drive business decisions.
* Build positive relationships and collaborate with a variety of roles at all levels.
* Able to present data to all levels within the organisation.
* Analyse and interpret data regarding key performance metrics for various target audiences
* Develop and adapt MI according to requirements.
* Respond to ad-hoc requests for MI, data, or analysis.
* Understand business processes and underlying data to add value and practical insights to MI.
* Identify opportunities for process improvement.
* Seek opportunities to improve business performance or drive business benefit through data analysis.
* Support systems or process change to help maintain data integrity and identify reporting opportunities.
Skills & Qualifications:
* Advanced MS Excel user and proficient in the use of MS Office suite (Word, PowerPoint, Outlook etc.) as well as MS DevOps
* Possess effective time management skills and able to prioritise workloads
* Able to extract exacting requirements from stakeholders for full comprehension and effective listening skills and effective in asking open questions to elicit information
* Knowledge of Project Management methodologies especially Agile
* Possess an analytical mindset in their approach
* Knowledge of Lean methodologies
* Previous experience working with large and complex datasets
* Previous experience of service centre operations is beneficial
What we offer you:
33 days annual leave (including bank holidays)
Life Assurance x 4 annual salary
Private Medical Insurance (Aviva)
Income Protection Scheme
EAP including local discount.
Cinema Society Discounts
Free Eye Tests
Travel & parking information:
We are based a short 10–15-minute walk from Leeds railway station.
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