As the Sociotechnical Manager, you are accountable for supporting behavioural change and embedding security values in our Tesco culture by developing and implementing comprehensive behavioural and cultural change programs. This includes providing guidance and expertise on all engagements from the Cyber Security team, to ensure simplicity of our ask and optimal behavioural change. Behavioural science consultation: Develop and execute an organization-wide behaviour change strategy, consulting with wider security engagement and cyber security teams to help improve understanding of why colleagues behave the way they do on security requirements, advising teams on how to support colleagues to effectively stop, start or continue specific actions. Behaviour and culture change: Design, implement and evaluate evidence-based interventions by applying best practice from behavioural science. Leverage the theory and methods of behavioural science while adopting a practical and business-focussed strategy. Behavioural diagnosis: Identify the behaviours behind overarching security challenges, extracting the facilitators and barriers that need to change to effectively manage human risks. Monitor and assess the effectiveness of risk reduction/behavioural change initiatives and adjust strategies as needed. Choice architecture: Collaborate with subject matter experts to support in developing and delivering cybersecurity technical solutions that are carefully designed to nudge colleagues to make secure decisions. In short, making it easier for colleagues to do the right thing, and harder to do the wrong thing. Security culture development: Design and deliver a security culture observability programme, ensuring we know what the macro, meso and micro cultures are within the business and what contributes to a weak or strong security culture. In turn designing a strategy to foster a strong, positive security culture and feeling of responsibility throughout the organisation, ensuring long term, sustained improvement. Metrics: Create and maintain metrics frameworks that can effectively measure and communicate the impact of behavioural change, cultural assessments and human risk reduction. Cyber communications: Support comprehensive proactive and reactive communications for security. Providing simple advice and support on good communication and behaviour change practices for security and risk projects, across Tesco. Line Management: Provide leadership and guidance to your team to continuously improve the delivery of behavioural change. Identify and drive improvements to the way in which the team operate and deliver behaviour change techniques. In addition to the above core accountabilities, I am also responsible for: Contributing to and supporting the ongoing recruitment and talent development processes for cyber security talent at Tesco Driving improvements based on robust data-driven decisions and stakeholder feedback Continuously keeping up to date with changing market knowledge and assess new opportunities for behavioural change Management of service providers required to deliver my team’s capabilities Day to day I work closely with: Technical Security - Engagement Manager General Awareness - Security Engagement Manager Security Analysts and Security Engineers Product Management teams in Cyber Security People, budgets and other resources I am accountable for in my job: Ownership of maintenance budgets for suppliers, services and software required to deliver and run an effective behaviour change programme at Tesco Building and leading a team of around 3 colleagues Vendor management Operational skills relevant for this job: Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. Ability to monitor and evaluate the impact of behaviour change interventions using qualitative and quantitative research. Ability to write reports outline the behavioural science of cybersecurity to technical and non-technical audiences. Capability to build and lead high-performing teams, fostering a collaborative and inclusive work environment. Good appreciation of behaviour change theory, methodologies and evaluation. Experience relevant for this job: An undergraduate or master’s degree in psychology, behavioural economics, organisational behaviour or related field. At least 5 years of relevant work experience in applying behavioural science preferably in large and complex organisations. A strong portfolio of behaviour change interventions that demonstrate your ability to design, implement, and evaluate interventions. Experience in leading a team. A solid understanding of the theories, principles, and methods of behavioural science and experience in how they can be applied to organisational settings. A solid understanding of the sociotechnical aspects of cyber security such as people-centric security, the role of human factors and the latest evidence on behaviour change for cyber security (desirable but not essential).