Lead us as the heart of our community
To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for a General Manager who leads with heart, purpose, and a vision for excellence.
At our core, we are a values-driven business. You won't just "oversee operations"; you will embody values that put people first and set the standard for delivering "WOW" on a daily basis.
What success looks like here:
* Impactful Leadership: You don’t just manage; you inspire. Your goal is to ensure every guest and team member leaves feeling they’ve had the best part of their day.
* Courageous Ownership: You have the integrity to do the right thing and the autonomy to make it happen. You lead from the front, fostering the high level of trust and accountability that defines our brand.
* Human‑Centric Mentorship: You build the next generation of leaders. By speaking to your team on a human level—the way you’d want to be spoken to—you create an environment where everyone is clear on the mission and confident in their role.
* Strategic & Resourceful: You have a sharp eye for financial success and commercial growth, but you know our cause is bigger than the bottom line. You’ll champion initiatives that support our local environment and improve our planet.
* Mindful Resilience: You understand that your well‑being is the team's well‑being. You lead by example, taking responsibility for your own balance and ensuring your team stays healthy, supported, and sustainable.
* Culture Creator: You make the workplace a fulfilling, happy part of the day. You know your team on a personal level, celebrating their unique strengths and making our venue the best place to work in the industry.
Why you’ll love it here:
* Fair Pay & Transparent Tips: Competitive salary plus an equal share of all tips, distributed through TIPJAR weekly.
* Real Food & Local Perks: No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
* Your Well‑being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
* Growth & Adventure: 28 days holiday (increasing with service), amazing supplier trips, and the autonomy to shape your venue’s future.
* A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
Ready to lead with us?
If you are a courageous, commercially minded, and positive leader with a proven background in hospitality management, we would love to hear from you.
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