As the T&C Administrator you will support our Training & Competence function within a fast‑paced environment. You'll be playing a key role in efficiently managing adviser onboarding, diary management, and ongoing competence tracking, ensuring smooth processes and strong compliance standards across both Owl and Openwork. The primary purpose of a T&C Administrator is to provide comprehensive administrative support to both Advisers and Supervisors on all T&C-related requirements. This role is pivotal in ensuring that the T&C framework operates smoothly and that Supervisors can focus on quality assurance, risk management, and the professional development of advisers. This is a permanent, hybrid role, based in our Swindon office, with the requirement to be in the office 3 days a week The benefits: Salary - up to £27,000 Bonus scheme - on target bonus -7.5% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday bank holidays, with the opportunity to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more. Key Accountabilities: Recording and allocating new advisers following completion of their Business School training. Issuing roleplay assessment invites and managing all related communications. Managing the assessment booking system, including availability and scheduling. You will manage the New Entrant Team inbox / T&C inbox and ensuring timely responses. Acting as the first point of contact for general queries. Preparing MI packs for T&C events. Updating adviser tracks with file check emails and notifying the T&C Supervisor of any cases requiring action. Monitoring mandatory testing deadlines and contacting advisers/ASMs when required. Supporting T&C Managers with administrative tasks including diary management, PowerPoint presentations, and event planning. What will you need to succeed? Prior experience in an administrative or support role ideally within Financial Services or a regulated environment High attention to detail and accuracy is essential for maintaining records and ensuring compliance Strong organisational skills with the ability to manage multiple tasks, deadlines and priorities Clear written and verbal communication for liaising with supervisors, advisers and stakeholders Competent in using Microsoft Office, Teams, Outlook, Power Bi, Power Point and Insight, A continuous improvement mindset to make suggestions on how to make improvements to our processes Discretion and confidentiality to handle sensitive data appropriately Why us? We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.