About Uncovered Uncovered is A Brand Growth Company made up of 3 key divisions, Creative, Media and Entertainment. Uncovered Entertainment; Building Audience First Brands Our Entertainment division builds organic channels at scale across TikTok, Meta, YouTube and Snap. We have a total audience of 5 million, generating 10 million views every month. We’ve partnered with over 100 brands across our brands, including our hero channel Caught Snackin’ - a youth orientated food channel with 3M followers, releasing our first cookbook in 2023. Uncovered Strategy; Driving Brand Growth with Active Reach Our strategic approach is centered around our Active Reach model, a proprietary term we use with all our partners to ensure content not only reaches the right audiences, but engages them too. Working together with the Uncovered Creative arm, we serve relevant, real world content that delivers increased viewer attention and audience involvement rates, to drive provable brand growth. Uncovered Creative; Brand Content that people want to watch The team works directly with the Uncovered Media arm to ensure strategy is woven into the fabric of the creative. From always-on to campaign spikes, Uncovered creative delivers branded content people want to watch. The Role: We are looking for an Account director to undertake account management responsibilities and supervise staff. Your duties will involve both managing relationships with clients and guiding account personnel. An effective Account director has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives. The goal is to ensure the company’s retention of clientele and facilitate further growth. Responsibilities: Key elements of the role include: Plan budgets and activities for account management in the company Set up goals and objectives for all subordinate staff Provide feedback and counsel to account staff to meet quotas/objectives Serve as the point of contact for customers in your portfolio Understand customer requirements and needs to offer suitable solutions and generate new business Ensure the timely delivery of services and products to clients Resolve issues to maintain and strengthen customer trust Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders Qualifications and Skills: Proven experience as an Account Director or similar position Demonstrable experience in negotiation and meeting client requirements Solid understanding of budgeting and reporting on progress Knowledge of performance evaluation techniques and metrics Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships Outstanding organizational and leadership skills Benefits: Our benefits include the following: Hybrid working - Mon & Fri from home Flexible working hours Twice a year team away days 27 days holiday birthday off after 1 year with the company Cycle to work scheme Eye care allowance