Job Title: Service Centre Operative Location: Portsmouth (HM Naval Base) Service Area: Service Delivery, O & M Hours of Work: 37 Per week (Permanent) What You’ll be doing: The Service Centre Operative role sits within the Service Delivery Help Desk Team, and is a customer facing role responsible for receiving service requests, taking requests by a varied means of communication (phone, email etc.), and managing service requests by way of prioritisation, scheduling and sentencing work. You’ll form part of an energetic workforce, that will require a proactive approach in chasing up on existing jobs using the CAFM system, communicating with team leaders in regard to progress updates and provide any relevant feedback to the customer in effective timeframes. You’ll Have: As a strong team player, you’ll be used to using a variety of systems (CAFM and MS Office desirable) within a customer service or customer focused role previously/currently and be able to showcase exercised judgment when dealing with an array of different stakeholders. Lastly, you’ll be able to evidence strong collaboration skill, champion KBS Maritime values and have experience delivering a wide range of administration activity. About you: Ideally, you’ll be able to communicate effectively and confidently, with tact and diplomacy at all levels with proven experience with internal and external customers. With highly efficie...