Lyon Sales and Accounts Administrator - Part-time
Lyon Equipment Limited is proud to be an employee-owned company. We are located adjacent to the M6 at Tebay, between the Lake District and Yorkshire Dales National Parks.
Established in 1973, our mission is to provide equipment and expertise to allow people to ‘venture further’ within the work at height and rescue industries, cycle, outdoor and watersports markets around the World. In addition to distribution, we design and manufacture our own Lyon branded products and provide technical training for the work at height and rescue industries.
We provide a friendly, contemporary and dynamic working environment and we strongly value a good work life balance.
We are seeking to appoint a part time Sales and Accounts Administrator. The role will be based at our offices in Tebay, Cumbria.
Key responsibilities of the role:
* Answering and responding to incoming telephone calls and emails and liaising with colleagues as appropriate in order to deliver an exemplary customer experience
* Processing orders and quotes
* Tracking customer orders from quotation through to final delivery
* Keeping on top of overdue customer payments
* Handling new account enquiries efficiently
* Learning about our products
* Advising customers on product selection
* Liaising with our sales representatives
It is essential that you are happy working as part of a small team in an open office environment.
What we need from you:
* Have a good command of English and can demonstrate verbal and written communication skills
* Ability to communicate in a clear and concise manner
* Be able to handle enquiries in a helpful and efficient way
* Be organised, with excellent attention to detail and understand the importance of following business processes
* Be self-motivated and happy to work as a team member
* Be willing to undertake personal training and development
Hours of Work:
This position is a reduced hour role - for example 09:00 -15:00 (Friday 08:30 to 14:00) though other times will be fully considered.
The benefits include:
* Commencing salary likely to be in the region of £24,000- £25,000 (or Pro Rata) dependent on experience
* 30 days (or Pro Rata) holiday entitlement per annum including public holidays with loyalty increments (up to 5 extra days holiday)
* 2pm Friday finish for all staff
Following completion of a successful probationary period:
* Invitation to join our company healthcare scheme
* Generous trade and staff discount
* Free use of company loan kit
* Cycle to Work scheme
To apply:
An application pack can be downloaded from the employment section HERE
Alternatively, please contact our HR department on 015396 26317 / hr@lyon.co.uk if you require a printed copy posted.
Please return your completed application form (and accompanying CV if you wish) to hr@lyon.co.uk or if returning by post to:
HR Manager
Lyon Equipment Limited
Units 3–7 Tebay Business Park
Old Tebay
Penrith
CA10 3SS
Closing date for applications: 12 noon, Friday the 3rd of October 2025
An office-based interview will take place: Week commencing Mon 6th of October 2025
On completion of a probationary period our employees will be entitled to extra incentives provided by Lyon, these will be in addition to a normal salary.
Lyon strives to promote employee satisfaction and well being, our benefits include everything from private medical insurance to above average pension contributions.
Company Benefits
* Free car-parking
* Permanent staff receive salaries above the living wage
* Paid time out allowed for volunteering with the Cumbria Wildlife Trust
* Independent financial advice from company advisors
* 2pm Friday finish
* Holiday entitlement above the national minimum
* Job related training
* Payment for eye tests
* Private Healthcare scheme with cash-plan (available after probation)
* Cycle to Work scheme
* Cost + VAT on most price list items
* Reciprocal discounts with many brands and local outlets
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