Neuraé is a pioneering neurocosmetics brand developed by Sisley. Rooted in the \"mind-skin connection\". It uses a proprietary blend of neuroscience and skincare to combat \"emotional skin aging\" reversing the visible impacts of stress, fatigue and sadness on the skin while actively boosting emotional well-being.
The Role
As Counter Manager, you will be the brand ambassador for Neuraé at Harrods, responsible for driving sales, delivering outstanding client experience, and building a highly motivated, high-performing team.
You will:
* Drive sales performance, KPIs, and conversion through luxury service and product expertise
* Deliver exceptional 1-to-1 client consultations and host in-store events and masterclasses
* Build long-term relationships with Harrods stakeholders and loyal clients
* Ensure flawless counter presentation, stock management, and operational excellence
* Represent the values, philosophy, and vision of Neuraé at all times
About You
You are:
* An experienced Counter Manager or Senior Consultant from a luxury beauty and skincare background
* Commercially driven, confident with targets and performance management
* A natural leader who inspires, coaches, and motivates others
* Passionate about skincare, wellbeing, and elevated client service
* Professional, and comfortable working in a high-profile luxury environment
* Experienced with skincare
* Experienced in department store retail (Harrods experience is a strong advantage)
* Beauty Therapy NVQ2 would be a plus
Why Join Neuraé?
* Be part of an exceptional launch of a new luxury skincare brand
* Work with the heritage, expertise, and innovation of Sisley
* Opportunity to build a new brand business in Harrods, a leading Department store, and grow with the brand
* Ongoing training and development