£29,432
Overview
Prison Support Grade (OSG) at HMP Berwyn, a Welsh speaking prison. The role supports the day‑to‑day running of the facility, carrying out a mix of security, administrative, and operational tasks to keep the prison running smoothly and safely.
Key Responsibilities
* Conduct security and searches at the gate.
* Manage deliveries and supervise visitors.
* Monitor phone calls and CCTV activity.
* Carry out desk duties and physical tasks such as lifting, carrying and escorting vehicles across the prison grounds.
* Work a variety of shifts, including weekend and night shifts, to maintain operational continuity.
Qualifications and Requirements
* Full, valid UK driving licence with the D1 vehicle category (allows driving vehicles with no more than 16 passenger seats, a maximum length of 8 metres, and a trailer up to 750kg).
* Strong communication skills, with ability to communicate confidently in Welsh considered essential.
* Good judgement, common sense and a calm, professional attitude under pressure.
* Team player who can work in a fast‑paced environment.
Benefits
* Annual leave of 25 days on appointment, increasing to 30 days after 10 years of service.
* 9 days of bank, public and privilege holidays.
* Access to a paid Level 2 apprenticeship in customer service.
* Access to the generous Civil Service pension scheme.
* Season ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work scheme.
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