About us
Russell Hotel is a small business in Royal Tunbridge Wells, TN1 1DZ. Our goal is to Provide Excellent Customer Service.
Our work environment includes:
* Casual work attire
* On-the-job training
* Refreshments
Responsibilities:
-Full Training is give.
-Your Job is to ensure safety of the guests and the property
-Late Check in and check out of guest and letting guest in and out of the building
- Maintain cleanliness and appearance of all public areas, including lobbies, restrooms, and Empty rubbish bins
- Sweep/mop floors in designated areas
- Assist guests with luggage and provide exceptional customer service
- Respond to guest inquiries and requests in a timely and professional manner
- Follow all health and safety procedures
Qualifications:
- Previous experience in a hotel or hospitality setting is preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent phone etiquette and communication skills
- Ability to use common sense and handle emergency situation (as trained)
- Attention to detail and the ability to work independently
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the hotel or establishment.
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Expected hours: 15 per week
Benefits:
* Flexitime
Ability to commute/relocate:
* Royal Tunbridge Wells TN1 1DZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person