As a Counter Clerk in one of our Post Office Stores, you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
What being a Counter Clerk is all about:
1. Delivering exceptional customer service to all customers.
2. Managing queues and ensuring quick and simple access to services.
3. Meeting high standards of governance and attention to detail.
4. Supporting colleagues as part of a team.
What our Post Office Stores would love to see:
* A passion for providing an exceptional customer experience.
* Confidence in team communication.
* Motivation to achieve high standards and results.
* Adaptability to meet company goals and requirements.
How we reward our teams:
We value your hard work in making WHSmith successful and ensuring customer satisfaction. Alongside your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories — whether enjoying a meal, an adventure, or tickets to a blockbuster.
Our Employee Assistance Programme supports your wellbeing — physically, mentally, and financially — whatever the future holds.
About us:
WHSmith has been a staple on the High Street and in our customers’ hearts for over 230 years. Our stores facilitate life’s milestones with cards and gifts, offer escape and education through our books, and provide communication and currency services in our Post Office Stores.
WHSmith is proud to be an inclusive employer, welcoming colleagues to be themselves and feel valued.
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