VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments.
Key Responsibilities of the 3rd Line Engineer – MDM:
* Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android).
* Oversee enrolment, configuration, policy management, and in-life support across a large enterprise environment.
* Provide advanced technical expertise to resolve escalated issues from 2nd line teams.
* Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution.
* Maintain compliance with technical and security standards, contributing to a secure and scalable device estate.
* Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency.
Key Requirements of the 3rd Line Engineer – MDM:
* Proven experience in a 3rd line or senior mobile endpoint engineering role.
* Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager.
* Experience with M365, Entra ID, Samsung KNOX, and certificate management.
* Strong understanding of iOS and Android operating systems, enrolment processes, and policy creation.
* Experience in managing device onboarding/offboarding and compliance through MDM platforms.
* Knowledge of Zero Trust Network Access (ZTNA) principles advantageous.
* Must either hold active security clearance or have the ability to undergo vetting.
VIQU is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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