About The Role
Customer Service Advisor
Permanent, 37 hours per week (Monday-Friday) 8.45am-5pm.
Looking for a role where no two days are the same and where your people skills truly shine? As a Customer Service Advisor, youll be the friendly first point of contact for a wide range of council services.
About the role
* You will handle a variety of enquiries across multiple channels (phone, email, face-to-face)
* Navigate several systems with confidence and accuracy
* You will thrive under pressure in a fast-paced, ever-changing environment using multiple systems
* Collaborate with a positive, supportive team that genuinely cares
* Please note, this is primarily an office- based role
What were looking for
Someone with a can-do attitude, a calm approach under pressure, and a genuine passion for helping people. If you love solving problems and making someones day better, youll fit right in!
You will be part of a supportive and engaging team. This role is ideal forsomeone who possesses a positive attitude and a passion for delivering excellent customer service.
Comprehensive training and support will be provided to ensure you perform to a high standard.
So, if youre looking for a meaningful role where what you do really matters, wed love to hear from you.
You will need
1. A minimum of 5 qualifications equivalent ...