To maintain and maximise operational efficiency of data collection services and to ensure all team key performance targets are met.
Responsibilities & Accountabilities
* Actively support the collection of accurate data within critical timelines.
* Participate in data collection & associated activities, with the enthusiasm and drive necessary to ensure data is delivered in accordance with the team's published service levels.
* Ensure that meter readings are obtained and processed in a timely fashion and to the expectation of customers and suppliers.
* Proactively liaise with internal and external parties.
* Apply an investigative and enquiring approach.
* Take ownership of tasks and use initiative.
* Assist in the compilation and review of working practices and procedures.
* Fully adhere to industry regulations and standards.
* Participate in regular training/ learning activities to maintain and develop skills and knowledge.
* Adhere to all Stark policies, procedures and working practices.
* Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work.
* Any other reasonable duties as required.
Person Specification, Competencies & Skills
Behaviours:
* Consistently professional, confident, and calm even in challenging situations.
* Demonstrate a customer focused approach; and an expectation of others to do likewise.
* Supportive and helpful team player with a flexible and positive attitude.
* Proactively share knowledge, skills, and experience with others to increase team performance.
* Deliver a high volume of quality work on time.
* Strive to get things right first time.
* Strive to meet objectives and improve performance.
* Highly organised with good attention to detail
* Prioritise work well.
* Work effectively and responsibly without close supervision.
* Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan.
Communication & Interpersonal Skills:
* Articulate, professional and clear verbal communication skills.
* Present information clearly and in an engaging way.
* Good interpersonal and rapport-building abilities.
* Precise and appropriate written communication skills.
* Good telephone manner
* Good listener; can understand the needs of customers and colleagues
Technical Skills & Knowledge
* Strong problem-solving and analytical abilities
* Keep up to date with advances in business area, new methods and ways of working.
* Strong administrative and organisational skills.
* Intermediate knowledge of Excel, Word and Outlook
* Confident and accurate use of departmental computer systems/databases.
Apply today. Successful candidates will hear from us within 10 days.
Stark's Equality, Diversity & Inclusion statement
As an equal opportunities' employer, Stark is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds and underrepresented groups to apply and join Stark.
Stark welcome requests for any reasonable adjustments either during our recruitment process or on employment.
Please see our website for further information.
Stark
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Utilities
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