About Us: Established over 25 years ago, The Connexus Group provides high-quality, 24/7 services to insurance companies, managing general agents, portfolio run-off businesses, fleet managers, motor manufacturers, corporate businesses and private clients. We work with some of the world’s largest motor manufacturers and dealerships, supporting them with web support, accident aftercare, affinity insurance products and commercial fleet management. Over the last two years, we have grown from having 170 to 200 employees, and our dedication to training and development has helped us to retain over 95% of our staff. We have successfully opened a brand-new business within the group, and our customer base has more than doubled. We are situated within walking distance of Warrington Bank Quay Station and Warrington Central Station, and have close links to the M62, M56 and M6. Job Description: * Sending new payment packs * Negotiating hire charges and repair costs with Third Party Insurers /solicitors. * Taking TPI calls in relation to ongoing hire and payment packs * Settling recovery/storage, credit repairs and uninsured losses * Reviewing liability (chasing witnesses/ARF/CCTV etc) * Actioning emails/post into the team mailboxes * Chasing VAT payments from clients * Dealing with fines and damage to the hire vehicles. * Working towards team monthly targets * Assisting KLS where needed Person Specification: * Credit Hire knowledge * GTA ABI knowledge * Proclaim experience * MS Office experience, Excel and Word in particular * Excellent communication skills (both written and verbal) * Strong organisational and time management skills * Excellent attention to detail and accuracy * Ability to work under pressure * Ability to work both independently and collaboratively * Strong work ethic and professionalism * Ability to meet and exceed targets